Building Thriving Mainstreets and Neighbourhoods in Ottawa

Understanding Business Improvement Areas

Join us in shaping the future of Ottawa’s business landscapes and building thriving neighbourhoods through strategic initiatives and collaborative efforts.

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Discover the Distinctiveness

What Makes a BIA Unique

A Business Improvement Area (BIA) is a Canadian innovation, internationally adapted, originating from Ontario. BIAs empower local entrepreneurs and property stakeholders to collaborate with municipal support. This partnership aims to enhance physical spaces and drive economic growth within their communities.

BIAs operate as municipal boards, guided by a volunteer management team that includes the local City Councillor. They engage with businesses regularly, conducting monthly meetings for initiative planning and an annual general meeting for budget approvals and board elections.
All members are encouraged to participate and contribute their insights.

HOW ARE BIAS FUNDED?

Businesses provide input to shape the budget and vote on it each year at the Annual General Meeting (AGM). The City collects a levy from commercial property owners (typically passed through to tenants) and provides it to the BIA. Here’s how it works:

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Step 1

BIA Board Prepares an Annual Budget

The volunteer board develops a budget that covers BIA operations, member programs, streetscape improvements, marketing, events, and more.

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Step 2

Members Approve the Budget

BIA members review and approve the budget at the Annual General Meeting (AGM) by vote.

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Step 3

City Council Approves the Budget

The approved budget is presented to City Council each year for formal approval.

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Step 4

the BIA Levy Is Calculated

The levy is calculated by dividing the approved budget by the total taxable assessment of commercial properties in the area.

What Business Improvement Areas Do

BIAs deliver a wide range of services that support local businesses, strengthen main streets, and enhance the overall experience of their districts.

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Special Events

Organizing and partnering on events that showcase the area, attract visitors, and strengthen community connection.

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Marketing

Creating targeted promotions to retain and grow the customer base, with shared advertising, media features, and seasonal campaigns that keep the area top of mind.

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Streetscape Improvements

Enhancing business districts through lighting, planters, banners, and public art to create an inviting, vibrant environment.

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Business Recruitment

Working with property owners and realtors to fill spaces and maintain a strong, balanced business mix.

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ADVOCACY

Supporting businesses by addressing local issues such as parking, permits, and commercial taxes, and by acting as a liaison with key stakeholders.

Why BIAs Matter

Business Improvement Areas play a crucial role in shaping the identity of neighborhoods, making them attractive and competitive in the face of e-commerce. They support local businesses, boost tourism, and improve the quality of life for residents. Through civic improvements, forming connections, and fostering community pride, BIAs contribute significantly to the economic and social fabric of the city.

Civic Improvement

Through strategic initiatives, BIAs enhance the identity and appeal of neighbourhoods, making them vibrant hubs for dining, shopping, and entertainment. These efforts boost tourism, increase local visibility, and help main streets thrive in a digital age.

Forming Connections

BIAs foster community by organizing events, enhancing streetscapes, and advocating for local businesses. These actions build strong networks among businesses, residents, and visitors, creating a cohesive and supportive community environment.

Improving Quality of Life

BIAs enhance neighbourhood quality of life through physical improvements, welcoming streetscapes, diverse shopping and service options, job opportunities, cleanup and safety programs, and community gatherings.

Improving the Greater Community

Local economic growth within a BIA can spark broader tourism, investment, and revitalization. Increased business activity strengthens both municipal and sales tax bases and supports public services. By fostering engagement and pride, BIAs help build stronger, connected communities well beyond their boundaries.